Carrasco International Airport has launched AVI, a new virtual assistant designed to help passengers quickly access the information they need through our website, enhancing their experience and making support more efficient.
Powered by artificial intelligence and designed to offer a friendly and approachable interaction, AVI can provide information about flights, airport facilities, services, promotions, and other useful travel-related topics.
Its goal is to deliver fast and accurate answers, helping make every journey through Carrasco International Airport as smooth and seamless as possible. AVI complements the work of our customer service teams, adding another channel through which passengers can receive assistance whenever they need it.
Available 24/7 on our website, AVI features an aviator’s cap and a traditional mate in hand, reflecting both Uruguay’s identity and the world of aviation. The assistant was created to become a recognizable and welcoming guide for travelers passing through the airport.
We invite you to chat with AVI anytime through our website and discover how it can help make your travel experience even easier.
