Accesibility
At Carrasco Airport we have spaces and services prepared to guarantee an enjoyable, accessible and inclusive experience for everyone.
Accessibility policy
We understand Accessibility as a fundamental human right, and a key element in our daily work to achieve our goal of bringing Uruguay closer to the World-
Services
- Wheelchair: We provide wheelchairs for passengers within the terminal. They are located in the Arrivals Hall next to the Official Taxi Office.
- Accessible Restrooms: Our restrooms are adapted for wheelchair users, with enough space and an emergency alarm button.
- Parking: We offer preferential parking spaces for vehicles with SDI license plates in our parking area, and at the Arrivals and Departures entrances for picking up or dropping off passengers. These vehicles also benefit from extended courtesy time. Accessible Remises We offer a fleet of accessible remises equipped with space for a wheelchair and seating for five passengers who can share the ride. They are outfitted according to current road safety regulations and feature cutting-edge technology to ensure comfort. You can make your reservation here: Taxis Aeropuerto Website
- Accessible Travel Guide: Our Accessible Travel Guide is designed to provide you with a clear and detailed overview of everything you need to know to make your experience at the airport as simple and comfortable as possible.
Virtual Tour
Conocé el aeropuerto en la comodidad de tu casa con nuestro tour virtual.
Familiarization visits
Accessible pre-travel familiarization visits are designed to support passengers with special needs in preparing for their travels. For more information on coordinating these visits please contact: a.exp@aeropuertosuruguay.com.uy
Sunflower Program
Since December 2024, Carrasco Airport has joined the Sunflower program, an initiative that seeks to improve the travel experience for people with disabilities or non-visible conditions. This proposal offers a necklace with sunflowers for those who voluntarily want to indicate that they might need support, additional assistance or a little more time in the process of their trip. If you are at Carrasco Airport and want to access the sunflower necklace, you can request it free of charge 24 hours a day at the information stand located in the arrivals hall. Our team is trained to provide you with assistance whenever you need it and if you require specific assistance during the flight, remember to request it directly from your airline.
Accessibility certificate
In 2023, we were the first airport in the region to obtain the first level of certification in the Airports Council International (ACI) Accessibility Improvement program.
Content of the Certificate of Accreditation Level 1
Carrasco International Airport
This certificate recognizes your airport’s corporate commitment to accessibility through its strategy,policies, and initial implementations on reduced mobility. This is aligned with the United Nations’
Convention on the Rights of Persons with Disabilities (CRPD) and the 2019 ACI World General Assembly
Resolution, as well as international best practices and recommendations.
Date of Issuance: 09/13/2023 – Date of Expiry: 09/13/2026
Luis Felipe de Oliveira – Director General – ACI World
Your opinion is important!
We are committed to continuously improving our processes and services to provide you with an increasingly accessible experience. We invite you to send us a message to the following email: a.exp@aeropuertosuruguay.com.uy with your comments and suggestions.
Thank you for helping us improve!