Accesibility
Accessibility policy
We understand Accessibility as a fundamental human right, and a key element in our daily work to achieve our goal of bringing Uruguay closer to the World.
Services
Wheelchair
We have wheelchairs for the use of passengers inside the terminal, located in the arrivals hall next to the Official Taxis office.
Baños accesibles
Our accessible bathrooms have space for wheelchairs and an alarm button in case of emergency.
Parking
We have preferential spaces for vehicles with SDI license plates in our parking lot and at the Arrivals and Departures entrances to pick up or drop off passengers. These vehicles also have an extended courtesy time.
Accessible Travel Guide
Our Accessible Travel Guide is designed to provide you with a clear and detailed walkthrough of everything you need to know to make your airport experience as easy and comfortable as possible.
Virtual Tour
Conocé el aeropuerto en la comodidad de tu casa con nuestro tour virtual.
Familiarization visits
Accessible pre-travel familiarization visits are designed to support passengers with special needs in preparing for their travels. For more information on coordinating these visits please contact: a.exp@aeropuertosuruguay.com.uy
Sunflower Program
Since December 2024, Carrasco Airport has joined the Sunflower program, an initiative that seeks to improve the travel experience for people with disabilities or non-visible conditions. This proposal offers a necklace with sunflowers for those who voluntarily want to indicate that they might need support, additional assistance or a little more time in the process of their trip. If you are at Carrasco Airport and want to access the sunflower necklace, you can request it free of charge 24 hours a day at the information stand located in the arrivals hall. Our team is trained to provide you with assistance whenever you need it and if you require specific assistance during the flight, remember to request it directly from your airline.
Accessibility certificate
In 2023, we were the first airport in the region to obtain the first level of certification in the Airports Council International (ACI) Accessibility Improvement program.
AIRPORTS COUNSIL INTERNATIONAL
Certificate of Accreditation Level 1 Carrasco International Airport
This certificate recognizes your airport’s corporate commitment to accessibility through its strategy,policies, and initial implementations on reduced mobility. This is aligned with the United Nations’
Convention on the Rights of Persons with Disabilities (CRPD) and the 2019 ACI World General Assembly Resolution, as well as international best practices and recommendations. Date of Issuance: 09/13/2023 – Date of Expiry: 09/13/2026
Luis Felipe de Oliveira – Director General – ACI World
Your opinion is important!
We are committed to continuously improving our processes and services to provide you with an increasingly accessible experience. We invite you to send us a message to the following email: a.exp@aeropuertosuruguay.com.uy with your comments and suggestions.
Thank you for helping us improve!